Shipping & Returns

πŸ›’ Shipping

  • Fast delivery
  • International: 3-7 business days (depending on region)
  • Track & trace via email after shipment

πŸ—ΊοΈ Returns

  • Return period: 14 days after receipt
  • Conditions: unopened, undamaged, in original packaging
  • Refund: within 5 business days after approval
  • Register return: email to info@puregrowthstore.com or via WhatsApp

πŸ”’ Warranty & Exceptions

  • 12 months warranty on manufacturing defects
  • Exceptions: opened or used products cannot be returned due to hygiene reasons
  • Personalized or limited offer products fall outside the standard return policy

Frequently Asked Questions

When will I receive my order?
We offer fast delivery. International shipping takes 3-7 business days depending on your region.

How do I register a return?
Email us at info@puregrowthstore.com or contact us via WhatsApp. Always include your order number.

Can I return an opened product?
For hygiene reasons, we only accept unopened products in original condition.

What if my product arrives damaged?
Send clear photos immediately by email or WhatsApp. We will resolve it professionally.