πŸ›‘οΈ Warranty & Quality

πŸ”’ What You Can Expect

We stand behind the quality of our products. That’s why we offer a 12-month warranty as standard β€” covering manufacturing defects and material issues. If something’s not right, we’ll make it right β€” fairly and fast.

🧾 What Is Covered by the Warranty?

  • The product no longer functions as intended under normal use
  • Manufacturing defects in the packaging, cap, dropper, or roller
  • Serum leakage or a loose roller axle without signs of external damage

🚫 What Is Not Covered?

  • Damage from dropping, impact, or misuse
  • Loss or theft of the product
  • Normal wear and tear or cosmetic damage
  • Improper storage (heat, moisture, or contamination)

πŸ“§ How to File a Claim

Submit your claim within the warranty period via email or WhatsApp. Always include your order number, a brief description, and clear photos or a video of the issue.